Question 1

What are foot orthotics?

Accepted Answer

Foot orthotics are custom devices (insert/insoles) designed to be worn inside sneakers/shoes to help distribute weight evenly from heel to toe, improve balance, alignment, reduce fatigue, and improve shock absorption. Our FootTek comfort orthotics are specifically customized for your individual feet, for you and only you, similar to a pair of eyeglasses.

Question 2

Do you accept insurance?

Accepted Answer

We do not accept and bill insurance. Typically Orthotics are not covered by many Insurance carriers. Flex Spending and Health Savings Accounts are accepted. Credit cards, checks, and cash sales are accepted.

Question 3

What shoes can I wear orthotics in?

Accepted Answer

Your Orthotics are only as good as the footwear you put them in. It is best to use custom foot orthotics in completely enclosed footwear (athletic shoes, oxford, dress) with a removable inner liner.

Question 4

How long will my orthotics last?

Accepted Answer

The longevity of your orthotics depends on a number of factors such as usage, work surface, training surface, weight-bearing hours, type of activities, body weight, and shoe type. It is difficult to estimate exactly how long they will last because everyone's situation is different. Orthotics will eventually break down after prolonged use. We equate it to a tire on a vehicle, the more miles you drive the more wear on your tires.

Question 5

Who needs custom orthotics?

Accepted Answer

Everyone. Think Prevention. You do not have to be in pain to benefit from proper foot support! Age, weight, and activity all play a part in the challenges your feet face every day. Being proactive and providing the proper support for your feet can help lessen the impact of future problems such as shin splints, plantar fasciitis, Achilles tendonitis, and much more.

Question 6

How do I clean my orthotics?

Accepted Answer

Wash with warm or cool water and mild soap, pat, and/or air dry. Do not expose them to high heat.

Question 7

Can they be used in different shoes?

Accepted Answer

Yes, they are removable and transfer nicely between similar pairs of shoes. On occasion, you may require a second pair to use in some footwear, such as high heels, loafers, and ski boots, for example.

Question 8

FootTek Custom Orthotics vs. Pre-Packaged Off-The-Shelf Inserts?

Accepted Answer

Off-the-shelf inserts are typically made of materials such as very flexible plastics, gel, or rubber that lose their support once you stand on them. The arch is structured to fit the masses and does not offer custom support. Sizes are fitted by shoe size, not your arch size. They are a low-cost temporary fix to a somewhat larger problem.

The solution: FootTek Custom Orthotics are specifically crafted for your individual feet, customized with the appropriate materials and modifications to help relieve your pain and get you moving again.

Question 9

Do you offer adjustments to the orthotics if needed?

Accepted Answer

Yes, adjustments are included up to 3 times within the first 3 months from delivery.

Question 10

Do you charge a traveling fee for mobile appointments?

Accepted Answer

If you book a mobile appointment, we charge a flat traveling fee of $100. The service area is 20 miles from the 02886 zip code. There is a small charge added outside our service area. The traveling fee includes two trips: one for the initial assessment and another to deliver your custom foot orthotics to your home.

Please note, that the traveling fee of $100 is already included in all our mobile appointment options.

Question 11

What cities do you serve?

Accepted Answer

We proudly offer custom orthotics in the cities of Cranston,(https://www.foottek.com/custom-orthotics-in-cranston-ri) Warwick,(https://www.foottek.com/plantar-fasciitis-orthotics-in-warwick-ri) East Providence (https://www.foottek.com/custom-orthotics-in-east-providence)and Providence.(https://www.foottek.com/plantar-fasciitis-orthotics-in-providence-ri)

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